Customer service

  • Have you received faulty, defective or wrong goods?
  • Would you like to have goods repaired?

For a quick and smooth repair or complaint, please fill out our service / RMA accompanying form online correctly and completely.

Returns processing

Instalighting GmbH
Service Center
RMA n. 
Oststrasse 14-16
59929 Brilon

Important: In order to be able to assert your warranty claim, enclose a copy of the invoice or the delivery note with the delivery!

Please check your email after completing this form.
Do not forget:
- To add the date and time to the delivery address;
- How to add the printed PDF document to your package.